SysAid provides extensive Helpdesk, Knowledgebase, Asset Management, Monitoring, Reports and Analysis applications, in a simple, attractive and easy-to-use package. SysAid

eAuction Watcher is a user-friendly Windows tool for online auction management. It can help you quickly retrieve current information on the items you're interested in, without your having to browse. You just need to select interesting items once you're on the auction sites, then eAuction Watcher will take care of you. This program supports eBay and Yahoo auctions. New features of eAuction Watcher include export to text file; support for new auc..

Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.

The ultimate employee time clock. Easy to use, looks like a traditional mechanical time clock. Built-in Email. Employees notified of new email when clocking in or out. Job, Phase, Production tracking. Automatic lunch deduct. Clock in and out biometric fingerprint scanner. Secure time server. Employees can't cheat by changing computer time. Multi-site file sync. Automatic data backup. Client-server network mode. Affordable.

CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound e-mails, help desk tickets, and Web site analytics. Increase sales and reduce support costs. Initiate chats with visitors to drive more sales and leads from your Web site. Monitor visitors to know how many visitors you have at any instance and where each visitor is at on your Web site. Chat with visitors to answer p..

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.

A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.