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SysAid provides hardware/software inventory, help desk, and more.

SysAid Help Desk Inventory and Monitoring 4.5.03

by Ilient Help Desk Software
Home :: Business :: Helpdesk & Remote PC
Award: Excellent (5/5)
SysAid Help Desk Inventory and Monitoring 4.5.03
SysAid is software for organizations' IT (Information Technology) departments. It provides asset management and monitoring, automatically scanning the
organization's network, listing and testing its machines. SysAid provides
details on each machine (its hardware, software, history, and more), allows you to configure different tests for it and lets you remote control it. Without ever leaving their office, IT managers can control the entire organization's inventory.

SysAid Help Desk Software also provides service management (help desk). End users use forms to submit service requests (error reports, calls for assistance, etc.), which SysAid managers receive and deal with. The system uses Email, SMS, and IM to provide the most efficient methodology possible.

SysAid offers multi-language support, providing interfaces in English, French, German, Italian, Spanish, and Hebrew.
Popularity Download Avg. User Rating Overall
1% 50% 28%
Downloads: 48 / 4 (total / last month)
Updated: 14-06-2007 06:46:01 GMT
Released: 27-05-2007 
Language: English 
Platform: Win95, Win98, WinME, WinNT 4.x, WinXP, Windows2000, Unix, Linux 
Requirements:
Install: Install and Uninstall 
SysAid Help Desk Inventory and Monitoring Reviews
Rating: 4 / 5
Reviewed by: Andy Turner (27-Apr-2005 10:38:42 GMT)
Comment:

Would have been 5 excellent but there are still a few bugs.

The reports have difficulty summing times. But a fantastic piece of software especially the free version which I use to manage my netwok of 30 PCs and 7 Servers. Has a lot of potential

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