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 LBE Web Helpdesk: a helpdesk software operated entirely from your web browser
VI Service Desk is a comprehensive, cost effective Lotus Notes Help Desk.
Manage your help desk or tech support department...
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Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.
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VI Service Desk is a comprehensive, cost effective Lotus Notes Help Desk solution that features Asset Management, Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more. It is designed to provide you with the right tools to help meet your exact workflow requirements.
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Review by Tom: A great help desk for Lotus Notes. It has all the things our company was looking for - and this to a very good price/performance ratio. (5/5 - 30-Aug-2005)
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Helpdesk software for your IT helpdesk or Customer Support center. SupportDesk, from House-on-the-Hill Software, allows you to log calls, track call escalation and problem resolution, manage contacts, track inventory, search the integrated knowledgebase, and manage your Service Level Agreements. The software can be customized to your requirements and comes complete with over 130 pre-defined reports, shipped as standard. Optional modules include..
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