Help Desk Software

For All versions of Windows 95, 98 Millennium. The Swiss Army knife of utilities. Comprised of 10 different tools: File shredder, Memory diagnostic utility, Folder comparison utility, Close all programs wizard, System file verifier, Expand/compress files wizard, System optimization wizard, Cache utility, rapid system information, Set preferences

IOS errors are the messages you get at bootup, the failed to load files in the bootlog, and the corrupted font files that cause you to get locked out of Windows RegRepair is the only utility available today to fix these errors. This utility does more then just IOS errors, it finds and removes duplicate fonts updated and repairs system files and more.

Automatically generate and set cryptographically strong passwords on all of your systems. Password recovery provided for your help desk.

SuperNotes is a feature-rich desktop sticky notes application. It allows you to record and organize information without cluttering up your desk with scraps of paper. Its Note Database feature functions as a Personal Information Manager and allows you to retain and quickly recall information by relevant categories that you define.

Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web.

Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.

Scry is a desktop IN-AND-OUT board, providing an instant reference of who's in or out of your organisation. Ideal for businesses that operate with a LAN, Scry tells you where your colleagues are, without you having to leave your desk. While running Scry, any user on your network simply chooses their status from a list including, "Away from desk", "In a meeting", "Do Not Disturb" and others as well as custom statuses.

TextTak is a network popup message application designed for those occasions when you need to alert a colleague quickly and almost instantly, but don't require the formality and complexity of multi-directory sent and received message storage, as typically found in email applications. For example, it is ideal for when you try to call someone on an internal phone and they are away from their desk or busy with a client.

- Want to know who is or owns an ip address or domain? - Search for interesting domains in another country. - Get acoustic signals when a line breaks down/is up. - Figure out why you can not reach a specific domain. - Solve internet problems without leaving your desk. - New: Printing of reports Iban supports and analyzes the internet protocols dns, http, icmp, ping, smtp, sntp, tracert, whois. Ideal but not limited to for sys admins.

Create error free, crystal clear manuals in little more time than it takes to perform the task you’re documenting. No more switching between a word processor, an image editor and the task at hand. Document a task as you perform it! Quickly build a step-by-step instruction manual with embedded screen captures for your users. The resulting HTML manual can be used immediately, or imported into Word or any HTML aware editor for further editing.